I run a towing business named bull towing company, and we are looking for a way to better manage and organize our internal documentation, customer information, and processes. I’m new to XWiki and curious if anyone has experience using it for similar purposes in a service-oriented business like towing.
Here are a few specific questions:
How can we use XWiki to create an internal knowledge base for our employees (e.g., guides, procedures, FAQs)?
Can XWiki help us keep track of customer interactions, records, or case histories for our tows?
Is it possible to set up a dashboard or system that allows us to manage and assign tasks to our team members using XWiki?
What are the best practices for structuring information in XWiki to ensure everything is easy to find and update?
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